Frequently asked questions
Got questions? We've got answers
Account & backup
- My account expired. Now what?
- What is the cloud-only backup option?
- How do I access my scanned photos on the web and what can I do there?
- What will happen to my photos if I delete the Photomyne app?
- I’m concerned with privacy. Who can see my photos and how do I keep them private?
- How do I reset my Photomyne account password?
- How do I log in to my account with my phone number?