Frequently asked questions
Got questions? We've got answers
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Most common
General
Managing photos
- How to search for photos
- Organizing your photos into searchable sub-categories
- How to add details to photos and albums?
- How to tag faces of people in scanned photos
- How to add color filters and colorize B&W photos?
- How to back up photos scanned with your phone
- How to manage Photomyne app permissions
- How to crop or mark missing photos?
Managing albums
Scanning photos
Sharing photos
Account & backup
- What is the One-Time account plan
- What is the Family account offered by Photomyne
- How to scan photos using a voice command
- How to free up space on your device for more scans
- How to cancel your Photomyne subscription
- How to create a new password for your Photomyne account
- What to do when your Photomyne account expires
- How to access, edit, and manage your scanned photos online
- How deleting the app affects your scanned photos
- Who can see your photos and user privacy
- How to reset your Photomyne password
Other apps by Photomyne
- FamilyStars app - How-to and tips
- LifeShow slideshow creator - How-to
- How to manage & back up scanned negatives/slides
- Colorize app by Photomyne - how-to and tips
- How to mirror your photos and slideshows on your Smart TV
- FilmBox negative scanner - How-to and tips
- SlideScan slide scanner app - How-to and tips
General
Managing albums
Sharing photos
Other apps by Photomyne
- FamilyStars app - How-to and tips
- LifeShow slideshow creator - How-to
- How to manage & back up scanned negatives/slides
- Colorize app by Photomyne - how-to and tips
- How to mirror your photos and slideshows on your Smart TV
- FilmBox negative scanner - How-to and tips
- SlideScan slide scanner app - How-to and tips
