How to create a new password / change an existing password

If you have a Photomyne account but have not created a password yet, or would like to change an existing password, here’s how:

  1. Open the app and tap the Profile icon in the top-right corner of the screen.
  2. Scroll down through your Profile and tap Your details
  3. Under the Personal info section, press Change your password
  4. Enter your new password into the field and hit Save new password.
Scroll down your Profile page until you see 'Your details' Scroll down your Profile page until you see 'Your details'
Enter your new password in the Personal Info section Enter your new password in the Personal Info section

How to reset your password

You’re not alone - everyone forgets their password. Fortunately, it’s easy to create a new one.

How to reset your password from the app

  1. Access the login screen through the app’s side menu (‘three-bars’ icon)
  2. Type in your email address and tap the arrow button to confirm
  3. When the password field appears, tap Forgot your password? below.
  4. Once you see your email, tap Send me a new password.
  5. Check your email for reset instructions from us and follow them to save a new password.

How to change your password from a PC
You can also change your password online from your PC. Simply, go to the Photomyne website’s login page and tap Forgot your password. Enter your email address when prompted to receive a reset email. Then enter your new password.

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Need help and/or have more questions? Contact our support team for further assistance.

This page was last updated in March 2020

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